Enter your email and the current 6-digit code from your authenticator app. To use a recovery code, sign in with your password instead.
Lost your authenticator? Sign in with your password, then choose Lost your authenticator? to ask an administrator for a reset. If you’ve also forgotten your password, reset it first.
Enter your account email. We’ll send you a link to choose a new password. You will still need your authenticator app to sign in.
Choose a new password. Use at least 14 characters, with 3 of uppercase, lowercase, numbers and symbols. Avoid common words and obvious sequences.